Need Help? We can be contacted during our normal working hours of Monday - Friday 8 am - 5:30 pm Eastern Time at 1 (828) 406-4867.
You may also contact support@asweetreminder.com for email response normally within 1-2 business days.
Our postal address is:
A Sweet Reminder
1112 Fallen Oak Dr
Apex, NC 27502
A Sweet Reminder Policies:
1- A Sweet Reminder will NEVER sell or use any information you provide to us outside of normal operational bounds. We will never distribute catalogues or mailings to the receipients of your gifts.
2- As we offer a food product, we cannot accept returns. If you have a problem with an order, please let us know! We strive for 100% Customer Satisfaction and stand behind our products. A Sweet Reminder will work to solve any issues you may have with an order and may extend company credit under certain circumstances.
3- We will try and accomodate any and all complaints stemming from our shipping carriers. Please bring any shipping concerns to our attention immediately so we can address them with our carriers and bring closure to the issue.
